Bangkok Life Assurance strives to develop health insurance products that meet all needs as well as excellent and heartfelt services for the customers. As a result, it was awarded Fastest Growing Health Insurance Company – Thailand 2022 by Global Business Outlook Awards, UK, an award for a fastest-growing company with an outstanding character and leadership in health insurance business.
Bangkok Life Assurance received the honorary certificate for Organization that Supports Social Employment of Persons with Disabilities 2022 organized by Thai Health Promotion Foundation (ThaiHealth) together with the Ministry of Labour, the Social Innovation Foundation and associates to empower persons with disabilities in Bangkok and upcountry areas. Bangkok Life Assurance has been a strong supporter of the movement and continuously endorses the social and economic dimensions of sustainability through increasing career opportunities and empowering persons with disabilities to create equality for Thai people.
For two consecutive years, Bangkok Life Assurance has secured the Most Admired Company Award from the Thailand Top Company Awards 2022, confirming the company’s success in building financial security and operating business following corporate governance and sustainability development principles, prioritizing the interest of the insureds, business partners and stakeholders.
Bangkok Life Assurance has been selected by the Stock Exchange of Thailand as one of the 146 companies listed in the Thailand Sustainability Investment (THSI) 2021. This achievement reflects the company’s strong business operations and the readiness for change as well as the ability to build competitive opportunities through business innovation following Corporate Governance principles whilst creating value for its stakeholders, community and society to achieve sustainable growth.
Bangkok Life Assurance was awarded the Bronze Award Winner from HR Excellence Awards 2021 from its human resources development by the Lighthouse Independent Media Pte Ltd, A Forum Media Group Company, Singapore.
Bangkok Life Assurance won the Most Admired Company Award from the Thailand Top Company Awards 2021 organized by Business+ Magazine together with Thai Chamber of Commerce University to celebrate companies with multi-dimensional developments with the customers’ needs placed at the heart of services, building customer satisfaction and brand recognition.
Bangkok Life Assurance has received the Most Innovative Health Insurance Company 2021 for a second year from the International Finance Awards, an award given to honor financial institutions with outstanding operations and contributing value to the global financial sector by International Finance, England’s leading business and finance magazine. This award reflects the company’s success in developing comprehensive health insurance products and services and in leveraging innovation and technology in business operations and services offered to our customers meeting their needs in this digital era.
Bangkok Life Assurance PCL received 2nd place Insurance Company with Outstanding Management for the year 2021 from Mr. Arkhom Termpittayapaisith, Minister of Finance, chairman of the ceremony. The award was organized by the Office of Insurance Commission (OIC and was received by Ms. Jaruwan Limkhunthammo, Head of Accounting and Finance Division of Bangkok Life Assurance PCL. The event was organized at the Hall 12, Impact Exhibition and Convention Centre, Muang Thong Thani.
Bangkok Life Assurance won the Asia’s Best Employer Brand Awards 2022 for two consecutive years. The prestigious award reflects Bangkok Life’s outstanding human resources management as well as its achievement earned through unwavering determination to propel its organization into the future with the cooperation of all levels of employees.
Bangkok Life Assurance took home the Great Design Award for the mid-size booth (210-255 square meters) from the 22nd Money Expo Bangkok which was organized in the theme titled “Wealth to Wellness”. The award was given by Dr. Sethaput Suthiwartnarueput, Governor, Bank of Thailand for the Money & Banking Awards 2022.
Bangkok Life Assurance takes priority in safeguarding personal data of our customers. To ensure security and confidentiality of our customers’ data, Bangkok Life has raised the standard of personal data protection to meet the needs and expectation of our customers whilst complying with applicable regulations pertaining to usage, sales services and after-sales services. This standard is also applicable to how we manage personal data of our personnel. Bangkok Life Assurance PCL is the first life insurance company to receive the ISO 27701 which also encompasses personal data management for company personnel.
Bangkok Life Assurance received an award for “Life Insurance with the Most Outstanding Management for 2014” or Prime Minister's Insurance Awards from The Office of Insurance Commission (OIC). This prestigious award was given to honor life assurance companies and life assurance professionals to promote the role of insurance industry in order to increase confidence, trust, and acceptance by the public. It also showed the stability and potential of Bangkok Life Assurance both in work management and personnel management in the capacity
of leader in creating financial stability to people from all walks of life.
The Company received high honor for the year 2015 from the Office of the Consumer Protection Board for its customer call center providing effective and high-quality service in finding solutions for problems encountered by the Company’s consumers.
The prestigious award attests to the efficiency and quality of service given by the Company’s customer service center in receiving and finding solutions for problems. Bangkok Life Assurance emphasises the importance of providing excellent service both in receiving complaints and finding solutions with sincerity and integrity to all without any discrimination. The Company also focuses on personnel effectiveness management and information technology systems development. Currently the Company has a variety of communication channels for the convenience of its customers, including Call Center, Customer Service Center (CSC) at the Headquarter office, Branches nationwide, and also Online channel such as Company website and Facebook page.
Bangkok Life Assurance was awarded a certification of compliance with the ISO/IEC 27001:2013 standard, a certification for information management systems (ISMS), by Bureau Veritas Services Future Applications (Thailand). ISO/IEC 27001:2013 is a universal standard focusing on security for enterprise data management systems, especially for important data as well as indicated as a benchmark for extensively strengthen the information systems of organisations so that businesses can operate without interruption.
Consequently, Bangkok Life Assurance PLC has been certified as ISO/IEC 27001:2013 compliant under the framework of information security management systems for data center infrastructure, Facilities management and operation controls, excluding software, Application design and development.
The Company received “Thailand’s Top Corporate Brands 2015” award which was presented to 19 organisations from 19 business industrial segments in Thailand registered in the Stock Exchange of Thailand with the highest corporate brand values. This award was presented to create awareness of corporate brand value, which is an important factor in driving business towards sustainability. Bangkok Life Assurance is a company registered under insurance and life assurance business segment with the highest corporate brand value of 56,117 million Baht according to research on “The Evaluation and Ranking of Thailand's Corporate Brands”. This research work received research excellence award from the National Research Council of Thailand (NRCT) in 2014.
The Social Security Office presented an honorary Outstanding Enterprise plaque to Bangkok Life Assurance in recognition of the Company’s outstanding discipline and responsibility in the payment of provident fund in strict compliance with the prescribed time and conditions.
Another chapter of success for Bangkok Life Assurance’s Financial Advisors, Mr.Chone Sophonpanich, Bangkok Life Assurance PLC President and the Executives congratulated Bangkok Life Insurance team of 521 members for being selected as the Outstanding Representatives at the 32nd Thailand National Quality Awards (TNQA) held by the National Association of Insurance. In honour to the agents and representatives who exceed standard quality, as well as being role models for fellow agents to provide financial consultations and planning advices of wealth creation and protection that bring happiness to all the people. The event was held at Royal Jubilee, Impact Challenger Hall, Muang Thong Thani, Bangkok.
Bangkok Life Assurance received the ESG 100 Company Award from the Thaipat Institute for one of the one hundred
registered companies with outstanding results in its work for environmental, social, and governance (ESG). This is a
prestigious award for the 100 companies that receive it. Upon receiving this worldwide recognition award, it has become
a new dimension to drive the sustainable investments in Thailand, enabling investors’ decisions with reliability, transparency which is the fundamental, and focusing on responsibility towards the social and environments.
In 2015, Bangkok Life Assurance was one of the selected
winner to receive Thailand Top Company Awards 2015 in Insurance category. The Company was recognised as one
of the most successful organisations in the nation, and demonstrated its commitment in accordance with its vision of encouraging the Thai people to realise the benefits of life insurance and choose the appropriate coverage based on their financial situation and value of life. The awards were presented by the University of the Thai Chamber of Commerce and Business+ Magazine to organisations in each business groups with excellent operations and meet quantitative and qualitative criteria with transparency and propriety, and not in conflict with ethical or legal principles.
Bangkok Life Assurance PLC is a certified member of the
Alignment Private Practice, Thailand, in the anti-corruption
policy by the Institute of Directors, Thailand.
Bangkok Life Assurance PLC has stepped up to the service
excellence and awarded with Outstanding Call Centre and
Consumer Solutions of 2014, for “Best complaints Handling
and Resolution Centre” under the project of Call Centre
solutions and Comsumer services development from the
Consumer Protection Board (CPB) and Certification Institute,
DSO, on the occasion that Bangkok Life Assurance PLC is
an organisation that continuously meet the needs of people
in terms of customers’ complaints handling and resolving
issues. This emphasises that the Company’s management
standards and quality of service is truly at its excellent.
Bangkok Life Assurance PLC was awarded a consolation prize for Transparency at the 4th Annual NACC Integrity Awards 2013, as the only insurance company to be honoured with this award. The selection criterias include corporate policies and good governance operations, transparency, ethics and morale in the business practice. The Company aims to serve and strengthen financial services to the public and organisation, building protection and wealth as well as enhancing happiness of society in different areas.
Driven by our commitments and dedications towards
success and accomplishments, Bangkok Life Assurance
Public Company Limited had won Thailand's Corporate
Brand Rising Star 2013. listed company on the Stock
Exchange, with the highest growth rate of the value of the
corporate brand, in the Finance Category, from the research
on evaluation and ranking Thailand’s corporate branding
Faculty of Commerce and Accountancy, Chulalongkorn
University. The Company has a growth rate of 34.95
percent, with brand corporate worth of 35,210 million Baht.
The Corporate Financial Statement has a continuous
development growth rate for three years in marketing
development, accounting, finance and including stock and
net sales significantly.
The Bangkok Life Assurance (Public) Company Limited is the first life insurance company to be awarded the ISO 9001:2008 certification of the International Certification Ltd., Auckland New Zealand (ICL) for the operation of life, branch and group insurance. It then received the Best Quality Management Awards 2012 for having consistently maintained the ISO 9001 quality standard for over 9 years. Every employee is prepared…..for service, prepared….to greet customers, honestly and sincerely, and to extend its up-to-standard service to all branches in the future. At present, the Company has extended its quality management standard through branches that have achieved this quality standard, totaling over 30 branches in every region.